Israeli shipping company ZIM operates in more than 90 countries, serving over 32,000 customers across 300 ports worldwide.
Working closely with ZIM’s internal teams, we defined the user experience and designed ZIM.com, with a focus on creating a smarter, more personalized customer experience. The redesigned website serves as a central hub for services, information, and shipment management, enabling customers to manage their shipments with ease, access content tailored to their region, and dynamically search ZIM’s shipping network. It also provides quick access to shipment tracking, sailing schedules, and online quotes.
Available in five languages, the website offers ZIM’s customers a range of advanced tools to simplify tracking, monitoring, and managing their cargo across the oceans.
